Port Surry Hills Trading As Porters Concierge
Last Updated: 7th Aug 2024

1. Introduction

Welcome to Port Surry Hills PTY LTD (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Porters Concierge, engage with our services, or purchase our products. We are committed to protecting your personal information and ensuring that your privacy is respected.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, email address, phone number, postal address, and payment details.
  • Order Information: Details about your purchases, including product selections, payment information, and shipping details.
  • Account Information: Username and password for your account with us.
  • Technical Data: IP address, browser type, operating system, and other technical information collected through cookies and similar technologies.
  • Usage Data: Information about how you use our website, products, and services.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders.
  • To provide customer support and respond to your inquiries.
  • To personalize your shopping experience.
  • To send you promotional and marketing communications (with your consent).
  • To improve our website, products, and services.
  • To comply with legal obligations and protect our legal rights.

4. Disclosure of Your Information

We may share your information with:

  • Service Providers: Third parties who perform services on our behalf, such as payment processing, shipping, and marketing.
  • Affiliates: Our subsidiaries, joint ventures, or other companies under common control with us.
  • Legal Authorities: When required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

  • Access and obtain a copy of your personal information.
  • Request the correction of inaccurate or incomplete information.
  • Request the deletion of your personal information, subject to certain exceptions.
  • Opt-out of marketing communications at any time.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website and services after any changes constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Port Surry Hills PTY LTD
408 Elizabeth Street, Surry Hills NSW 2010
admin@portersconcierge.com.au